Privacy Policy
Effective as of January 12, 2025. This policy explains how Nocturne Institute collects, uses and protects your personal information.
Information We Collect
We gather the data necessary to deliver exceptional sleep consultation services. This includes your name, email address, phone number, appointment details, and any health information you voluntarily share during consultations. We also collect anonymous usage data through cookies and analytics tools.
How We Use Your Data
Your information enables us to schedule and conduct personalised sessions, send reminders, process payments, and improve our programmes. We never sell your data. We may send you relevant updates about Nocturne Institute only if you opt in.
Data Sharing & Third Parties
We share information only with trusted service providers who help operate our platform (payment processors, calendar tools, and secure hosting). All partners are bound by strict confidentiality agreements. We comply with applicable privacy laws including CCPA and GDPR.
Your Rights
You may request access, correction, or deletion of your personal data at any time by contacting us. You can withdraw consent for marketing emails through the unsubscribe link in every message.
Security
We employ bank-level encryption, regular security audits, and strict access controls. All data is stored on servers located in the European Union and United States. Despite our efforts, no system is 100% secure.
Policy Changes
We may update this Privacy Policy periodically. Material changes will be announced on our website and via email to registered users 30 days prior to taking effect.
Contact
Questions regarding this policy? Reach our privacy team at [email protected] or call +1 (310) 555-0187.
Nocturne Institute, 1427 Sunset Boulevard, Los Angeles, CA 90026, USA